TERMS OF SERVICE AND ACCEPTABLE USE POLICY

IMPORTANT!
All users whether they be Banner Customers, Multiple Domain Plans, Regular and/or Sub Hosting Plans of jlym.com & it's Partners must abide by these guidelines, and are explicitly responsible for ensuring their clients abide as well. Each webhosting account you add whether it is a Hosting, Reseller or a Sub Account must conform with these terms of service. You are responsible for informing your clients, as we will never contact them.

Banner Customers

All banners must abide by our Terms of Service Guidelines. If a client uses a banner that is advertising anything that is restricted within these  these guidelines, the banner will be removed instantly, the advertiser will be banned from ever using jlym.com & it's Partners again for advertising. There are NO REFUNDS on paid services if a client is removed for violation of policy.

If a client is suspended for violation, (i.e. found spamming, has violated our content policies, has warez, gambling or illegal MP3's , etc) you must proceed immediately to suspend or remove the client or we will do it for you without notice. There are NO REFUNDS on paid services if a client is removed for violation of policy.

Policy and Service Guidelines
We provide web hosting to hundreds of clients, and we have a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure these obligations are met.

Content: All services provided may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold us harmless from any claims resulting from the use of the service which damages the subscriber or any other party.

Pornography and sex-related merchandising is prohibited on all our servers. This includes sites that may infer sexual content, or links to adult content elsewhere. jlym.com, our Partners and providers will be the sole arbiter in determining violations of this provision. Also prohibited are sites that promote any illegal activity or present content that may be damaging to our servers, any other server on the internet or person. Links to such materials are also prohibited.

Examples of unacceptable content or links for all plans:

• Pirated Software

• Hacker Programs or archives

• Warez sites

• Sites with adult or pornographic content

• Sites which perform or promote spamming or bulk email products and services

• Unlicensed Music (MP3 Files)

• Gambling sites

All our plans (except the Smarty, Mighty & Lively plans) have additional restrictions with respect to the content they distribute through any of our services. 

• large file archives and image galleries are not allowed. 

• intensive use of the streaming servers for multimedia content is not allowed. 

jlym and it's Partners will decide on a case by case basis what is acceptable and what is not. The client won't be charged without prior notification. If you use these features you will be responsible for any charges incurred for using more than you are allowed in Data Transfer.

jlym.com and it's Partners has a zero tolerance to spamming and/or bulk email. We do not condone sites which perform or promote spamming or bulk email products or services. Furthermore, we do not tolerate web sites which promote spamware or spam services. We co-operate with the spamhaus.org database, http://spamhaus.org and will immediately terminate without notice any site in breach of this condition. No refunds will be issued for domain hosting accounts terminated on this basis. The hosting of 'stealth' spamware and spam service sites is banned by most internet backbones acceptable use policies. It is also damaging to JLYM's reputation, it's Partners and customers.

We will be the sole arbitrator as to what constitutes a violation of these provisions.

Disclaimer  

jlym.com, Partners and our network providers, make no warranties of any kind, expressed or implied for services we provide. jlym.com and our Partners disclaim any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by jlym.com,  our Partners and their employees. jlym.com and our Partners reserve the right to revise its policies at any time with a 30 days notice to customer. Failure to follow any term or condition will be grounds for immediate account deactivation. By submitting your application to jlym.com, and/or our Partners, you are agreeing to this contract.

Commercial Advertising - Email: Spamming, or the sending of unsolicited email, from our server or using an email address or domain that is maintained on our machine as reference is STRICTLY prohibited. We will be the sole arbitrator as to what constitutes a violation of this provision.

Background Running Programs - We do not allow background programs to be run on our servers. This includes IRC bots. 

Server Abuse: Any attempt to undermine or cause harm to a server, or customer is strictly prohibited. Refusal of Service: We reserve the right to refuse, cancel, or suspend service at our sole discretion.

All accounts and customers using our services must adhere to the above policies. Failure to follow any term or condition will be grounds for immediate account deactivation without notice or refund for the remaining months fees.

Indemnification
Customer agrees that it shall defend, indemnify, save and hold jlym.com  and it's Partners harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against jlym.com, it's Partners, agents, customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless jlym.com and/or it's Partners against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with JLYM.COM 's server and/or Partners server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from JLYM.COM 's server and/or Partners server. Customer understands this contract is still in full effect after cancellation.

Payment
Payment for services must be received within 7 days of invoice. If payment is not received within this time, we will suspend all of your hosting and banner accounts without notice. All prices are in US dollars.

Credit Card Payments
We accept payment by Visa, MasterCard, Discover, etc., automatic withdrawal and online check using the payment processing facilities of our authorized payment processor.
We use various fraud prevention methods to protect us, our merchant account, our bank and the customer who owns the credit card being used. This includes tracking the IP number and ISP of the person who is using the credit card, verifying the card matches the Zip Code and Address of the cardholder. If anyone attempts to obtain service using a fraudulent credit card, your hosting account will be terminated without warning, we will have the right to place an 'account suspended' page on your IP, and we will cooperate with authorities to report the incident and the information used to obtain the account including your domain name. We take credit card fraud very seriously. Your credit card statement will be billed by our payment processor.

Cancellation
If for any reason you are not satisfied with our services, please let us know. We build our services around making hosting simple for the customer and want you to be happy. We are open to suggestions from our clients and will consider all suggestions given to us. If for some reason we cannot meet your needs, you may notify us in writing and we will discontinue billing your account at the end of your current bill cycle or immediately on your request.

New domain registrations are final once submitted, however you may transfer your domain to another provider if you wish. Once you have submitted your order for a domain name it is registered and not reversible, and we cannot refund the domain registration charges. To transfer or modify domain information, email us. If a domain is not available or taken before our system can register it, we will notify you and offer to register another domain or refund the registration charges.

Resellers
All resellers must ensure that their clients also abide by and understand our terms and conditions of service as stated on this page. If a resold client is in violation, we reserve the right to suspend the domain without notice. We do not have any interaction with a resellers client and will only deal with the reseller for any support or account related issues. We will strive to provide support for you as you support your clients, but request and recommend that you use the provided materials and Knowledgebase in order to best serve your clients. You should also try to be somewhat familiar with our service and features before you begin selling it to others. If there is a problem you cannot resolve we will be happy to assist you. Reseller accounts must keep a current credit card on file. If we attempt to rebill your account for monthly fees and your card is declined, all of your domains are subject to immediate suspension. You may charge any amount you wish for our services as a reseller and use our text and information from web site and support section as necessary to market your business as long as you remain a customer. We are not liable for losses due to your clients or their actions

Data Transfer Allowances (monthly data transfer / bandwidth)
Resellers and/or clients must take responsibility for the data transfer allowance of all web sites hosted or used. Web sites that exceed the monthly data transfer allowance, will be automatically billed at the rate of $6.00 US per 1 Gig/1000MB of traffic.

We make no promises of profit or income. You are responsible for abiding by laws/tax laws applicable where your place of business resides.

If you have any questions regarding our policies or services, please contact us.

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